ClearCall policies

Refund and Cancellation Policy

The policy below applies to the ₹999 ClearCall Five-Day Interview English Sprint.

Before the cohort begins

A learner may request a full refund any time before the confirmed cohort’s first scheduled session begins. The request must be sent from the registered email address or WhatsApp number and include the payment reference.

After Day 1 begins

The fee is normally non-refundable after the first scheduled session begins because cohort capacity, materials, and instructor time have been reserved. This does not limit any mandatory rights available under applicable law.

ClearCall cancellation or non-delivery

If ClearCall cancels the cohort or cannot provide the confirmed service, the learner may choose a full refund or transfer to another available cohort.

Rescheduling

Before the cohort begins, a learner may request one transfer to another available cohort at no additional charge. Transfers depend on seat availability.

Duplicate and failed payments

Duplicate successful payments will be refunded after verification. For a failed or pending payment, learners should not pay again until ClearCall or the payment provider confirms its status.

Refund processing time

Approved refunds are initiated to the original payment method within five business days. The bank or payment provider may require additional time to credit the amount.

Last updated: 13 September 2026

Questions may be sent to hello.clearcall@gmail.com or +91 78389 37997.